Frequently Asked Questions
Everything you need to know about RGDetailing’s premium detailing services and seamless booking process.
General Inquiries
What exactly is professional car detailing?
Professional detailing is a meticulous cleaning and restoration process that goes far beyond a standard car wash. It involves deep decontamination, surface correction, and advanced protection for both the interior and exterior to preserve your vehicle's condition.
What makes RGDetailing different from others?
We combine certified expertise with high-end value protection. Our team utilizes PH-neutral chemicals and bespoke techniques specifically designed for Durham's most exquisite exotic vehicles and luxury assets.
How long does a typical detail appointment take?
Most premium packages require 4 to 8 hours depending on the vehicle's size and current condition. We never rush our process, ensuring every detail meets our uncompromising standards of excellence.
Do you come to me or do I come to you?
We offer both. Our fully-equipped mobile units provide ultimate convenience at your location, while our secure studio is available for high-precision services like paint correction and ceramic coatings.
Booking & Pricing
How do I schedule a detailing appointment?
You can book directly through our website by selecting your desired service package, or by contacting us via phone to discuss your vehicle’s specific needs for a tailored experience.
Is a deposit required for premium bookings?
To secure your professional time slot, we require a small deposit that is fully credited toward your selected service total upon completion of your detailing work for big jobs. (ceramic coating and paint correction)
What is your cancellation and rescheduling policy?
We request at least 48 hours notice for any changes to your appointment. This ensures we can maintain precision for all elite clients on our service schedule.
How do you calculate your detailing service prices?
Final pricing is determined by your selected package, vehicle size (Sedan, SUV, or Exotic), and the initial condition of the interior and exterior to ensure transparency.
What professional payment methods are accepted?
We accept all major credit cards, debit cards, and secure e-transfers to maintain a seamless, professional, and efficient payment process for all high-end detailing sessions.